Privacy Policy

Last Updated: May 24, 2026

Welcome to Retek Motors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, browse our products, submit inquiries, create an account, place an order, or interact with us online.

By using this website, you agree to the practices described in this Privacy Policy.

1. Who We Are

This website is operated by Retek Motors.

Company: Jiangsu Retek Motion Co., Ltd.
Website: https://retekdrones.com/
Address: Bldg 10, 199 Jinfeng RD, New District, Suzhou, 215129, China
Email: dronemotors@retekmotion.com
Phone: +86-512-68769967

Retek Motors provides drone motors, brushless motors, UAV propulsion solutions, and related product support for FPV, racing, heavy-lift, and professional UAV applications.

2. Information We Collect

We may collect the following types of information when you use our website.

Personal Information You Provide

When you contact us, submit a form, request a quote, create an account, subscribe to updates, or place an order, we may collect:

Name
Email address
Phone number
Company name
Billing and shipping address
Order details
Product inquiry details
Drone application or motor requirements
Messages or attachments you send to us

Order and Transaction Information

When you purchase products or request a quotation, we may collect:

Products viewed or added to cart
Order history
Payment status
Shipping information
Invoice or quotation details

We do not store full credit card information on our website. Payment information is processed by third-party payment providers.

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device type
Operating system
Referring pages
Pages visited
Time spent on the website
Cookies and similar tracking data

3. How We Use Your Information

We use your information to:

Respond to your inquiries
Provide product recommendations
Process orders and payments
Arrange shipping and delivery
Create and manage customer accounts
Provide quotation and bulk order support
Improve website performance and user experience
Send product updates or marketing emails, if you subscribe
Prevent fraud, abuse, or unauthorized access
Comply with legal, tax, accounting, and business obligations

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, remember user preferences, and support shopping cart and checkout features.

Cookies may be used for:

Website functionality
Shopping cart operation
User login and account management
Analytics and performance tracking
Marketing or remarketing, if enabled

You can disable cookies through your browser settings. However, some parts of the website, such as shopping cart or checkout functions, may not work properly without cookies.

5. How We Share Your Information

We do not sell your personal information.

We may share your information with trusted third parties when necessary to operate our website and provide services, including:

Payment processors
Shipping and logistics providers
Website hosting providers
Email service providers
Analytics tools
Customer support tools
IT and security service providers
Legal, tax, or compliance advisors

These third parties are only allowed to use your information as necessary to provide services to us or comply with legal requirements.

6. International Data Transfers

Because we serve customers worldwide, your information may be processed or stored in countries outside your own country or region.

When required, we take reasonable steps to protect your personal information during international transfers.

7. Data Retention

We keep your personal information only as long as necessary for the purposes described in this Privacy Policy, including:

Providing customer support
Processing orders
Managing accounts
Maintaining business records
Complying with tax, legal, and accounting requirements
Resolving disputes

When information is no longer needed, we will delete, anonymize, or securely store it as required by applicable laws.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain processing
Withdraw marketing consent
Request a copy of your personal information
Opt out of certain data sharing or marketing activities

To exercise your privacy rights, please contact us at:

dronemotors@retekmotion.com

We may need to verify your identity before processing your request.

9. Marketing Communications

If you subscribe to our newsletter or product updates, we may send you emails about drone motor products, buying guides, product updates, promotions, or company news.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

10. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third-party websites.

We recommend reviewing the privacy policies of any external websites you visit.

12. Children’s Privacy

Our website and products are intended for business users, drone builders, component buyers, and general customers. We do not knowingly collect personal information from children under the age of 13.

If you believe a child has provided us with personal information, please contact us and we will take appropriate action.

13. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy laws, including the right to know, access, correct, delete, or limit certain uses of your personal information.

We do not sell personal information.

To submit a privacy request, please contact us at:

dronemotors@retekmotion.com

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, legal requirements, or data practices.

The updated version will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Retek Motors
Company: Jiangsu Retek Motion Co., Ltd.
Website: https://retekdrones.com/
Address: Bldg 10, 199 Jinfeng RD, New District, Suzhou, 215129, China
Email: dronemotors@retekmotion.com
Phone: +86-512-68769967